FAQ's

Admission & Pre-authorisation

Dear patient

Kindly note authorisation for hospitalisation in Wilmed Park Private still remains the responsibility of the patient. We are only providing a service by assisting you to obtain authorisation. Authorisation requests are usually submitted 5-7 days before admission, not taking into consideration medical aid delays. All shortfalls and co-payments will remain your responsibility. Any applicable co-payments are payable before or on admission.

 

Kindly note the following documents are required for your admission:

1. Patient’s ID or birth certificate.

2. Main member’s ID.

3. Both sides of the medical aid card. 

4. All documents and reports supplied by your treating provider

A driver`s license will not be accepted as identification.

No exceptions will be made on any of the above requirements.

All authorisation requests must be submitted at least 3 working days before your admission. Late PAR (Pre-Authorisation Request) penalties may be applied by your medical aid for any request outside the notice period. Requests for all mayor surgical procedures must be submitted at least 5 working days before your admission.

 

Surgical Procedures

 

Anaesthesia

It is important to provide your anaesthesiologist with your detailed medical history and drug list.

It is extremely important that no fluids or solids are consumed for at least six hours prior to anaesthesia. Should you eat or drink during this period, your operation/procedure will be cancelled.

Admittance

Certain preparations are required prior to surgery and it is imperative that you report for admission timeously as described below.

Discuss your admission time with your Specialist / Medical Practitioner or contact the hospital after 17:00

Please note, you need to produce your ID-document and your Medical Aid card to the Admissions Clerk.

Day Patients

Day patients (discharged after surgery):

Discuss your admission time with your Specialist / Medical Practitioner or contact the hospital after 17:00

 

Please note, you need to produce your ID-document and your Medical Aid card to the Admissions Clerk.

 

Ceasarian

Discuss your admission time with your Specialist / Medical Practitioner or contact the hospital after 17:00, or as arranged with by your Dr / Gynae

 

Please note, you need to produce your ID-document and your Medical Aid card to the Admissions Clerk.

Para-Medic

Should your doctor decide that physiotherapy treatment is necessary, he will make  the necessary arrangements with a physiotherapist of your choice.

 

Private Para-Medic facilities; eg:

- Audiologist
- Dietician
- Occupational Therapist
- Speech Therapist

Laboratory

Laboratory services are located in the specialist consulting room block.

 

 

 

Visiting Hours

VISITING HOURS

 

 

KINDLY TAKE NOTE

 

Due to the National Lock Down, we are hereby urged to cancel all visiting hours as of from Thursday 26 March 2020 at midnight in the hospital. There will only be 4 (four) exceptions:

 

1.  1 (one) parent per child admitted in the hospital

2.  Maternity: Only the father of the baby will be allowed

3.  NICU: Only 1 (one) parent per Neonatal ICU admission

4.  Dying patients: visitors as per arrangement

 

 

By order

 

HOSPITAL MANAGEMENT

Admission & Pre-authorisation

Dear patient

Kindly note authorisation for hospitalisation in Wilmed Park Private still remains the responsibility of the patient. We are only providing a service by assisting you to obtain authorisation. Authorisation requests are usually submitted 5-7 days before admission, not taking into consideration medical aid delays. All shortfalls and co-payments will remain your responsibility. Any applicable co-payments are payable before or on admission.

 

Kindly note the following documents are required for your admission:

1. Patient’s ID or birth certificate.

2. Main member’s ID.

3. Both sides of the medical aid card.

4. All documents and reports supplied by your treating provider

A driver`s license will not be accepted as identification.

No exceptions will be made on any of the above requirements.

All authorisation requests must be submitted at least 3 working days before your admission. Late PAR (Pre-Authorisation Request) penalties may be applied by your medical aid for any request outside the notice period. Requests for all mayor surgical procedures must be submitted at least 5 working days before your admission.